Privacy Policy

Maglin resides on the maglin.com web server. This server uses an extended log file format which captures date and time of visit, referring address (location from which a visitor comes to maglin.com), type of Internet browser, and visitor’s IP address. (Each computer that connects to the Internet is assigned a unique number and IP address for identification purposes).

There are currently some areas of maglin.com which ask for personal information. In those areas, information such as your name, address, email address, billing information and customer profile may be requested. This information is collected to help us further develop our services and to facilitate payment for products purchased if you elect to use them.

The information helps us identify the type of website content our customers value most. We then use this information to improve the services we offer and to improve the website. We also use this information to be able to communicate with you, including sending email notifications about updates to the website, and for marketing purposes.

Maglin may periodically send you information about various products and services as directed by you in your account preferences section. Your preferences can be changed at any time. Visit our Contact page to connect with us about changing your preferences.

Parts of Maglin.com consist of information hosted by business partners and other third parties. When you leave maglin.com to visit one of their sites, the only information transferred to the third party is the fact that you came from maglin.com (the refer address). This practice allows the third party to monitor its own website traffic but does not provide them with any information about you. Maglin is not responsible or liable for the privacy policies at those sites to determine how your information might be used.

Yes, cookies are used to achieve two goals. The first is to provide Maglin with the capability to customize information for certain segments of its customer base. Secondly, in some instances, cookies are used to allow Maglin the opportunity to associate individual customers with their information profiles.

We also use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

A cookie is a series of data characters that, when programmed into a website, is placed by the Web Server into the browser’s application folder on your computer. Once placed onto your machine, the cookie will allow the website to “recognize” you as a unique individual.

Please note that in most instances a cookie does not enable a User to be recognized as a name (e.g., John Doe). Rather it will recognize an individual as a series of numbers (e.g., MEMBERID=MC_53011).

Maglin welcomes information from users regarding its compliance with Maglin Internet Privacy Policy. Questions or requests for more information can be directed to the Maglin Privacy Department. Visit our Contact page to send us your request.